We want you to feel confident in every purchase.
If your order doesn’t meet expectations, you can request a return or exchange within 7 days of delivery.
Eligibility:
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The item must be unused, unwashed, and in its original condition with tags attached.
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Returns are not accepted for items purchased during promotional or clearance sales unless damaged or defective.
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All returns must include the original packaging.
Process:
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Submit your return request through our website or contact our customer support team.
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Our team will review the request and share pickup or return instructions.
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Once the product is received and passes our quality check, a refund or exchange will be processed.
Self-Ship Option:
If reverse pickup is not available at your location, you can send the product directly to our warehouse using any reliable courier service.
Please share the shipment details with our customer support team once dispatched so we can track and process your return smoothly.
The shipping cost for self-ship returns will be borne by the customer.
Refund Timelines:
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Refunds are initiated within 5–7 business days of product receipt.
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The amount will be credited to your original mode of payment.
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Cash on Delivery (COD) orders: refunds are not applicable — however, customers can request an exchange for the same or another product of equal value.
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Bank or payment gateway delays may extend the processing time slightly.